Exchange / Return(Refund) Policy

All of Marpple’s products are personalized products required by customers. Therefore, we do not accept returns for refund or exchange, at the exception of items damaged in transit.
To be eligible for a refund or exchange, you must first email us within 7 days of receiving the products at cs@marpple.com with pictures of the damaged items.

Please note that design edits are only available at the stage of 'Order Placed'. During the ‘Processing’ stage, any design changes or cancellation is not available. If you need design changes after your order please contact us through our chat system or via email.

Product reviews (1)
View collected photo reviews
mers*** 2025.03.27
The quality of the goods was good, of course, and this time I am leaving a review because I am so grateful for the staff's response. They told me in advance how the design I sent them would look when they were actually made, and I was able to modify the design to get a prettier result. After that, I was really touched by the kind and quick response regarding delivery. Thank you~!
Read more

MARPPLE